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Melissa Brandon

1007 E Main St. Zanesville, Ohio 43701

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HELP CENTER

FREQUENTLY ASKED QUESTIONS

What are your store hours?

Our bakery hours may vary by season and holidays. Please call 575 310 9068 or email [email protected] for today’s hours, pickup windows, and custom cake consultation availability.

Do you offer custom cakes or catering?

Yes. Melissa Brandon accepts custom cake orders and catering requests. Share your event date, serving size, and design ideas through the contact form — our team will confirm availability and pricing.

How can I return an item or request a refund?

Because our products are fresh and perishable, returns are limited. If there is an issue with your order, contact us within 24 hours. Full details are on our Returns & Refund Policy page.

Do you accommodate food allergies?

Our kitchen handles wheat, eggs, milk, nuts, soy, and other common allergens. Please mention allergy concerns when ordering so we can advise on suitable products.

Where can I read your policies?

View our Privacy Policy, Terms & Conditions, and Returns Policy on https://brandoncake.com.

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CONTACT Melissa Brandon

Have a question about an order, custom cake, or delivery? Fill out the form below and our team will respond as soon as possible.